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SKYCADDIE® SX550

SKYCADDIE® SX550


USER DOCUMENTATION

VIDEOS


FREQUENTLY ASKED QUESTIONS

(N/C) Non-Conforming when Range vue with Club Suggestion is ON

(N/C) Non-Conforming when Range vue with Club Suggestion is ON

NON-CONFORMING:
Range Vue - Suggest Clubs: when enabled, these features is Non-Conforming for competitive sanctioned
rounds and will provide warning to you.
How to Setup RangeVue with Club Selection?
The SkyCaddie SX550 supports the NEW feature RangeVue with Club Selection. This feature will allow you
to program in your club distances through your SkyGolf 360 account and when enabled for use on the
SX550, will instantly show you distance remaining as well as the club suggestion. This feature can be turned
on and off for competitive sanctioned rounds.
Please follow the instructions below for setting up RangeVue with Club Selection.
1. Go to www.skygolf.com and click on the “SkyGolf 360” section at the top of the page.
2. Click on “Login” on the top of the website.
3. When the “SkyGolf 360” page opens you should see a list of option tabs at the top.
4. Click on “Edit Golf Bag”.
5. In the “Edit Bag” screen you will see a list of clubs and you can edit distances or delete clubs. (Edit to your
personal distances or Delete clubs you don’t use).
6. Once finished click on “Save”. Then, connect your SkyCaddie SX500 and sync it to update this information
to the device to use with RangeVue with Club Selection. (See screenshots on next page)

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.

Acceptable Battery Temperatures for SX550

Acceptable Battery Temperatures for SX550

Keeping your SX500 within acceptable operating temperatures:

Similar to other high-performance electronic products, such as tablets and smartphones, the SX500 has internal temperature sensors that trigger an alert if its internal temperature exceeds recommended operating conditions that may lead to damage.

Examples of why this condition may occur would include:
• Leaving the device in a car on a hot day.
• Leaving the device in direct sunlight on a hot surface such as a golf cart seat, or the dashboard of a car for an extended period of time.


What if you receive an alert message?

If the interior temperature of the SX500 exceeds the normal operating range, the device will protect its internal components by showing an alert message.

Some functions may shut down or not operate properly until an acceptable operating temperature is resumed. After exceeding the operating ranges of 30 degrees Fahrenheit (zero Degree C) degrees to 140 degrees Fahrenheit or (60 degrees C), the power may need to be turned off and then turned back on once the operating temperature returns to normal ranges.

If this happens, Press DISMISS and move the SX500 to a cooler location, out of direct sunlight lower its internal temperature. Continued use in high temperatures or direct sunlight may damage sensitive electronics and void warranty. Do not attempt to remove battery.

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.

AVOID OVERCHARGING

AVOID OVERCHARGING

Charge your SX550 to 100% then REMOVE from charger.


“Overcharging” is the concept that if you leave your SkyCaddie on the charger for a while after it hits 100 percent, it will keep pumping in the current and that will reduce the capacity of the battery or even cause it to swell or catch fire.

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours. 

How do i Customize the SX550

Select “Settings” from the menu bar on the SX550 to view all of the user and system information for your SkyCaddie. 

This is where you will go if you needed to make any modifications to the units, tee gender, views, adjust backlight settings, battery level, time zone, etc. 

You can also come to this section in order to restore to factory default settings.

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours. 

How do I know if my SX550 is Charging?

How do I know if my SX550 is Charging?

 

There is no blinking or flashing charge light on the SX550. Charging is indicated by the battery meter.

When SX550 is turned off and connected to wall charger, you will see this screen – to check if charging, simply press the power button and this screen will show.

When the SX550 it turned on, and connected to wall charger, you will see this lightning bolt in the battery meter at the top of the screen

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours. 

How do I lock the screen on the SX550?

How do I lock the screen on the SX550?

Locking the screen on the SX550 is as easy as quickly pressing and releasing the bottom right hand side button of the device. Once that is pressed, a red/white lock symbol will appear on your screen so that you know that it is locked. To unlock, simply press quick press the button again.

What are the Dimensions and Screen size of the Sx550
TECHNICAL SPECIFICATIONS
Size: 6.1" x 3" x 0.5" inch (155.5 mm x 77 mm x 14 mm)
Weight: Approximately 8 ounces (227 grams)
Water resistant
Languages: English

HARDWARE FEATURES
Rugged design
5.5" LCD high-definition, capacitive touch screen with a 720 X 1440 resolution
Wi-Fi 802.11 b/g/n antenna
Hi-capacity rechargeable Li-Polymer battery provides up to 14 hours of continuous use
Multi-constellation navigation satellite capability

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours. 
What are the Membership Options for the SX550

All SkyCaddie Models


SKYGOLF 360 BIRDIE
STATEWIDE
FREE Golf Magazine Subscription (8 issues)
annual only


SKYGOLF 360 EAGLE
NATIONWIDE
FREE Golf Magazine Subscription (8 issues)
1yr
3 Year


SKYGOLF 360 DBL EAGLE
WORLDWIDE
FREE Golf Magazine Subscription (8 issues)
(FREE Bridgestone E12 Ball Offer (Shipping fees apply)
1yr
3 Year

SKYGOLF 360 PAR
FBC (basic)
free

for more info:

CLICK HERE



For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.

What is NC? Non Confirming

What is NC?     Non Confirming 

NON-CONFORMING:
RangeVue - Suggest Clubs: when enabled, these features is Non-Conforming for competitive sanctioned
rounds and will provide warning to you.

How to Setup RangeVue with Club Selection?

The SkyCaddie SX550 supports the NEW feature Range Vue with Club Selection. This feature will allow you to program in your club distances through your SkyGolf 360 account and when enabled for use on the SX550, will instantly show you distance remaining as well as the club suggestion. This feature can be turned on and off for competitive sanctioned rounds.
Please follow the instructions below for setting up RangeVue with Club Selection.
1. Go to www.skygolf.com and click on the “SkyGolf 360” section at the top of the page.
2. Click on “Login” on the top of the website.
3. When the “SkyGolf 360” page opens you should see a list of option tabs at the top.
4. Click on “Edit Golf Bag”.
5. In the “Edit Bag” screen you will see a list of clubs and you can edit distances or delete clubs. (Edit to your
personal distances or Delete clubs you don’t use).
6. Once finished click on “Save”. Then, connect your SkyCaddie SX550 and sync it to update this information to the device to use with RangeVue with Club Selection.

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours. 

What is the expected battery life for the SX550

What is the expected battery life for the SX550

Depending on your round time, you should be able to get up to 14 hours or 3 rounds of golf in on a full charge. The SX550 should be ready for extended playing time, that emergency 9, or even 18 more holes.

What's New?
NEW!

SX550 SkyCaddie Rangefinder

NOTHING ELSE COMES CLOSE®
5.5” LCD Color Touch Screen provides more viewing screen with a super responsive vivid display.

Lighter and slimmer body design than the original special edition SX500.

Powered by an ultra-fast multi-core processor for fast response.

Preloaded with over 35,000 of SkyGolf’s ground-verified, error-corrected maps for unmatched accuracy.

Full color HD course graphics provide multiple views and a stunning visual experience.

Cut the cord! Wi-fi connectivity to streamline updates and course downloads on demand. No need to connect to a computer.

Powerful and highly water-resistant
High-capacity rechargeable lithium polymer battery provides up to 14 hours of continuous use.

1-Year pre-paid membership card included with promotional packs
Free concierge setup service with SX550 bundles!

Visit the My SX550 page for videos, guides, FAQs and support.

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours. 

HAVE MORE QUESTIONS?


LIVE CHAT SUPPORT

Have a question about your device or account? Simply click on the Chat Now option located in the bottom right of your screen to begin your Live Chat session. A customer service representative will assist you as soon as possible.

LIVE CHAT SUPPORT HOURS:

Monday - Friday: Saturday:Sunday:

6:00am - 6:00pm (Central Time)

8:00am - 5:00pm

8:00am - 5:00pm

Please be aware that during periods of high chat volume, you may need to wait for an available agent, even during normal business hours. Our customer service representatives are working to quickly assist all customers in the queue in the order they are received. If the chat option is not available,please wait until the status on the button changes.

TEXT SUPPORT

Would you like quick and easy Text support from your mobile phone? Simply text your question to (601) 691-8693 and one of our customer service representatives will respond as quickly as possible. Perfect if you are on-the-go or at the golf course!

TEXT SUPPORT HOURS:

Monday - Friday: Saturday:Sunday:

8:00am - 5:00pm (Central Time)

Closed

Closed

Please be aware that during periods of high Text volume, you may need to wait for an available agent, even during normal business hours. Our customer service representatives are working to quickly assist all customers in the queue in the order they are received.