Support
COURSE REQUESTS
Have a course related inquiry? Please check the question you may have below, or enter your question in the search box above
FREQUENTLY ASKED QUESTIONS
If a course has been renovated or our map is incorrect, please CLICK HERE and fill out the requested information.
For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.
For watches (LX5, LX5C & LX2):
Update the Map Pack using the steps below:
- Power on watch
- In the menu, select “Courses”
- Select “Map Pack”
- Select “Update”
- Select “OK”
- The watch will connect to your Wi-Fi and begin updating the Map Pack.
For handhelds (Pro 5X, Pro 4X, SX550, SX400, SX500):
- Power on your SkyCaddie
- From home screen choose “PLAY GOLF”
- Select/Search for the course you want to update
- Choose “Update”
- Please stay in range of Wi-Fi until the SYNC is complete.
- Once complete, select “Close”
We constantly update our SkyCourse library. If for some reason we don’t have your course mapped, please CLICK HEREand fill out the requested information.
For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.
If the course map you want to download to your SkyCaddie is not displayed on your course list, you will need to search for the new course. Please follow the instruction below to add new courses to your courses list.
1) To search for a new course, click the “Search Courses” button at the top of the Courses page.
2) Search for courses by entering either the course or facility name of a specific course or you can search by location entering a zip code or city and state.
3) Click the “Add to My Courses” button next to each course you want to add to Your Courses list.
4) Click "Courses" at the top of the page to return to Your Courses list.
5) To select a course for download click the Select button to the right of the course name. (The course status will change to "Selected for Download," and a check mark will appear in the box.)
6) Use your SkyCaddie to SYNC the courses via Wi-Fi.
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Not a Member but want to verify if we have mapped a course you play? Click Here
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For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.