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REPAIR SERVICE OPTIONS


Are you experiencing technical issues with your SkyCaddie? Please review the questions below, or enter your question in the search box.

FREQUENTLY ASKED QUESTIONS

BIP Service (back-in-play)

BIP Service (back-in-play)

  • Replacement SkyCaddie of same model
  • w/ 180 day warranty or time left on original warranty (whichever is greater)
    $234.45 In-Warranty Credit*
    UPS Ground Shipping from SkyGolf
    Postage Paid UPS Return Shipping label (+$15.50 flat rate)*

    Concierge Service available - Click Here for more information on loading your current membership and all of your existing courses to your replacement device - a $39.95 value, Free with Back In Play Service.

    *PLEASE NOTE: A $234.45 In-Warranty Credit will be applied in the shopping cart when entering the one-time use coupon code provided by SkyGolf Customer Service. A $15.50 non-refundable charge for the Postage Paid Return Label is required for all Back In Play Services. Failure to return your original device within 14 days will result in an additional device fee of $249.95. Please allow up to 2 business days for BIP order processing.
    Non-refundable
Check Warranty Status
Your SkyCaddie warranty expiration date is shown on your Account Overview on our website. While logged in on our website, click "Account" at the top of the page. The warranty expiration date is showing under "Products & Memberships" near the membership expiration date.

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours. 
Extended Warranty (U.S. Only)
Out of Warranty (U.S. Only)

SkyGolf® offers the Back in Play™ service to provide SkyCaddie® owners a quick and easy way to replace a damaged device that is out of warranty.

See replacement options Here.