Important information for SkyCaddie Customers!

For customers using Wi-Fi or Bluetooth-enabled SkyCaddie models, please refer to our helpful guide to renewing and syncing here: CLICK HERE

Per our communication over the last 12 months, customers with older SkyCaddie models without Wi-Fi or Bluetooth capabilities, Caddie Sync Express may no longer be compatible with your device.

We encourage you to upgrade to our latest models, and rest assured that our support team is available and prepared to assist you every step of the way. Click here to contact Support.

SYNC YOUR SKYCADDIE

Is CaddieSync Express installed?

Power on your SkyCaddie, connect it to the computer using the USB cable, and click on the "Sync Now" button below.

Notice: Important information about USB syncing with CaddieSync Express - Click here

HOW MAY WE HELP YOU TODAY?

IPHONE

Close other apps you aren’t using. To do this, double tap the home button and then slide unwanted apps upward to close.

Turn off background app refresh for non-critical apps. Some apps (particularly social media apps) can use a lot of battery life even when you’re not looking at them. To minimize that, go to Settings > General > Background App Refresh and toggle this off for non-critical apps.

Reduce screen brightness and turn on Auto-Lock. The brighter your screen is, the more quickly it will drain your battery. And if you leave the screen on in your pocket, it will drain the battery very fast. To change these settings, go to Settings > Display & Brightness and Settings > General > Auto-Lock.

Avoid using other apps during your round. Texting/emailing while SkyCaddie Mobile is running amplifies battery consumption.

ANDROID

Close other apps you aren’t using. To do this, exit out of the app with back arrow, then swipe up and out.

Turn off background app refresh for non-critical apps. Some apps (particularly social media apps) can use a lot of battery life even when you’re not looking at them.

Avoid using other apps during your round. Texting/emailing while SkyCaddie Mobile is running, amplifies battery consumption.

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For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.

Can I add a SuperTag to any club?

A full set of SuperTags will allow you to track your complete round and swings for every club. We offer a selection of packages:

https://www.skygolf.com/GameTraX-14-pack

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.

Current Updates

Check here for all the latest updates for your SkyCaddie Software and Apps.

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.

Do I need a membership to use SuperTag Sensors

GameTraX 360 Key Features & Benefits:

GameTraX 360, which is a combination of SkyGolf’s SuperTags with a SkyCaddie rangefinder, allows a golfer to not only capture the location, club used and distance of each shot during a round, but it will also capture a virtual 3-D replication of the swing and putts that produced the shot along with club performance data such as club head speed, shaft angles at address and impact, and much more…all automatically to effectively obsolete other products in related categories.

Nothing Else Comes Close®!

Please Note: Smart Phone Compatibility

GameTraX and SwingTraX for use with Android SkyCaddie Mobile APP, will only work with an Android phone that have an inbuilt Gyroscope , Magnetometer & Accelerometer.

Most modern Android smartphones come with a gyroscope (gyro) sensor, Magnetometer & Accelerometer which is used for detecting rotation and orientation.

Please check your device via a google search for that information for your own model.

30-Day Satisfaction Guarantee
Please Note: SkyCaddie PRO 5X sold separately

For further assistance, please contact our Support team at (0800 883 0505 for UK & EU) during business hours.

How many SuperTags are included?

We offer a selection of packages:

14 SuperTags

4 SuperTags

1 SuperTag

1 SuperTag for SuperStroke® Putter Grips including Adapter*

(click here for more info)

For further assistance, please contact our Support team at 866-759-4653 for US customers (0800 883 0505 for UK & EU) during business hours.

Is my Course mapped to use SuperTags for Gametracking?

SkyGolf has over 36,000 ground mapped courses in our library so it is likely your course is already available. Please search our course database to verify your course is available and if it's not let us know as we are constantly adding new courses.

Search Our Courses

Check below to see what's we have available for our valued customers!

How to register the Pro 5X on the device:

1. Power on your Pro 5X.

2. On the Home screen, select the “Register” button.

3. Follow the on-screen instructions to complete the registration process.

Video instructions available here:

How to register as an existing customer

How to register as a new customer

How to register with a pre-paid card

Trade Up to the Pro 5X SkyCaddie

Trade Up to a New SkyCaddie!
Swap your old rangefinder, even if it's another brand or broken, for a $50 credit towards a state-of-the-art SkyCaddie!

trade in form:
Click Here

How it works:

Simply send us your old rangefinder product and once received, we will credit your payment method $50.

This offer is available on any GPS rangefinder, any model, DEAD or ALIVE.

1. Order your new SkyCaddie Pro 5X, LX5C or LX5 at www.skygolf.com. This offer is only for SkyGolf.com purchases.

2. Send us your old rangefinder with this form COMPLETELYfilled out along with a copy of your SkyGolf.com receipt.

3. Once your old rangefinder is received we will credit your original purchase (via payment method, i.e. credit card) with $50.

4. Go play the best golf of your life and tell all your friends!

terms:

Not valid on previous purchases.

Only one $50 credit with trade in device per SkyCaddie purchase. Trade In available for any rangefinder brand, any model, regardless of its condition.

Trade In credit only available on purchase of a new SkyCaddie (not preowned, open box or refurbished products) purchased directly at www.skygolf.com.

Please allow 3-5 Business Days for order processing.

Please allow 14-21 business days from date of receipt of your trade in device for credit.

Once trade in rangefinder is sent to SkyGolf there is no return of product as it will be recycled.

Customer is responsible for shipping and recommended insurance/tracking when returning their trade In device to SkyGolf

What device do I need?

SkyCaddie, iOS or Android?

Smart Phone Compatibility

IOS/Androod

GameTrax and SwingTrax for use with Android SkyCaddie Mobile APP, will only work with an Android phone that have an inbuilt Gyroscope , Magnetometer & Accelerometer.

Most modern Android smartphones come with a gyroscope (gyro) sensor, Magnetometer & Accelerometer which is used for detecting rotation and orientation.

Please check your device via a google search for that information for your own model.

What if I need to edit my round?

video:

GameTrax Editing in SkyGolf360

Q. What is Non Conforming?

A. When your SkyCaddie has a non conforming setting turned ON, a red (NC) icon shows at the top of the screen.

This indicates that your device is currently in a mode that may not be allowed in competitive play.

Non-Conforming Settings

video: (click here)

What memberships are compatible with GameTraX?

Do I need a membership to use SuperTag Sensors? Yes, see our memberships here. If you already have a minimum of a SkyGolf 360 Birdie membership, then access to SwingTraX Practice is already included. If you wish to track your round on course, you will need to upgrade to the SkyGolf 360 Pro X plan.

ALL HANDHELD Model memberships are compatible with the Pro 5X.

To view these memberships and prices;
Click Here

Plan Upgrades

Support